PRIVACY POLICY —
TAKABET16

takabet16 is an online gaming and sports betting platform operated for players in Bangladesh. Our platform is accessible at takabet16.club and provides casino games, live dealer tables, sports betting markets, and promotional offers to registered players.

For the purposes of this Privacy Policy, takabet16 is the data controller responsible for the personal information you provide when registering and using the platform. This policy applies to all services offered under the takabet16 brand, including the website, mobile app, and any future products launched under the same brand.

takabet16 collects personal data from you in three ways: information you provide directly, information generated automatically when you use the platform, and information received from payment providers during transactions.

takabet16 uses the personal data collected from Bangladesh players for the following purposes:

• Account management: To create, maintain, and secure your takabet16 player account, including verifying your identity and age.
• Payment processing: To facilitate deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
• Customer support: To respond to your queries, resolve disputes, and investigate complaints related to your takabet16 account.
• Fraud prevention: To detect and prevent fraudulent activity, bonus abuse, money laundering, and other prohibited activities on the platform.
• Responsible gaming: To monitor gaming patterns and identify players who may need support, and to enforce self-exclusion and limit settings.
• Platform improvement: To analyse how players use takabet16 so we can improve the user experience, fix bugs, and develop new features.
• Marketing communications: To send you promotional offers and updates that you have opted into. You can unsubscribe at any time from your account settings.

takabet16 processes your personal data on the following legal grounds:

• Contractual necessity: Processing your registration data, transaction data, and gaming activity is necessary to fulfil the contract between you and takabet16 when you create an account.
• Legal obligation: Identity verification, age checks, and anti-money laundering checks are required by applicable regulations and are processed on the basis of legal obligation.
• Legitimate interests: Fraud detection, platform security, and responsible gaming monitoring are carried out on the basis of takabet16's legitimate interest in operating a safe and fair platform.
• Consent: Marketing communications and non-essential cookies are processed only where you have given explicit consent. You may withdraw consent at any time.

takabet16 does not sell your personal data. We share your information only in the following limited circumstances:

• Payment providers: bKash, Nagad, and Rocket receive the minimum data necessary to process your deposit or withdrawal transaction. These providers operate under their own privacy policies and security standards.
• Game providers: Third-party game studios whose titles are available on takabet16 may receive anonymised session data for the purpose of game performance monitoring. No personally identifiable information is shared with game providers.
• Fraud prevention services: takabet16 may share data with specialist fraud detection services to identify and prevent prohibited activity on the platform. These services are contractually bound to use the data only for this purpose.
• Legal authorities: takabet16 will disclose personal data to law enforcement or regulatory authorities when required to do so by applicable law, court order, or regulatory direction.

takabet16 uses cookies — small text files stored on your device — to make the platform work properly and to improve your experience. Here is a breakdown of the cookies we use:

• Essential cookies: Required for the platform to function. These keep you logged in during your session and remember your language and display preferences. These cannot be disabled without affecting platform functionality.
• Analytics cookies: Help takabet16 understand how players navigate the platform — which pages are visited most, where players drop off, and how long sessions last. This data is aggregated and anonymised.
• Security cookies: Used to detect and prevent fraudulent login attempts and suspicious activity on your account.

takabet16 does not use third-party advertising cookies or tracking pixels that follow your activity across other websites. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect your ability to use the platform.

takabet16 retains your personal data for as long as your account is active and for a period after account closure as required by applicable regulations. Specifically:

• Account registration data is retained for the duration of your account and for five years after closure.
• Transaction records are retained for a minimum of five years to comply with financial record-keeping requirements.
• Identity verification documents are retained for five years after account closure.
• Customer support communications are retained for two years after the matter is resolved.
• Technical and analytics data is retained in anonymised form for up to three years.

After the applicable retention period, your personal data is securely deleted or anonymised so that it can no longer be linked to you as an individual.

As a takabet16 player, you have the following rights in relation to your personal data:

• Right of access: You can request a copy of the personal data takabet16 holds about you at any time.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you can ask takabet16 to correct it.
• Right to erasure: You can request deletion of your personal data, subject to takabet16's legal obligations to retain certain records.
• Right to restrict processing: You can ask takabet16 to limit how your data is used in certain circumstances.
• Right to withdraw consent: Where processing is based on your consent (such as marketing emails), you can withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to data portability: You can request your personal data in a structured, machine-readable format for transfer to another service.

To exercise any of these rights, contact the takabet16 support team at [email protected]. Requests are handled within 30 days. Identity verification may be required before processing your request.

takabet16 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, or misuse. These include:

• SSL/TLS encryption for all data transmitted between your device and the takabet16 platform
• Encryption of sensitive data stored in our databases
• Access controls that limit which staff members can view player personal data
• Regular security audits and vulnerability assessments of the platform
• Automated monitoring for suspicious login activity and account access patterns

While takabet16 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.

takabet16 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered at takabet16, please contact the support team immediately at [email protected].

Upon receiving a verified report of an underage account, takabet16 will close the account immediately, delete the associated personal data, and return any deposited funds to the payment source where possible.

takabet16 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable regulations. When material changes are made, the "Last updated" date at the top of this page will be revised.

For significant changes that affect how your data is used, takabet16 will notify registered players via the contact details on their account. Your continued use of the takabet16 platform after any update constitutes acceptance of the revised Privacy Policy. If you do not agree with the changes, you may request account closure by contacting the support team.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way takabet16 handles your personal data, please get in touch with the support team. We are available 24 hours a day, 7 days a week.

• Live Chat: Available directly on the takabet16 platform — click the chat icon on any page for the fastest response
• Email: [email protected]

For data rights requests specifically — such as access, rectification, or erasure — please email [email protected] with the subject line "Data Rights Request" and include your registered mobile number so we can verify your identity.